Solibri Model Checker v9.8 not Available in the Products view

If you try downloading Solibri Model Checker (SMC) v9.8 in the Products View of the Solibri Solution Center (SSC) and find only earlier versions available, it is due to not having a version 9.8 license assigned:

ISSUE_2017_08_TT_36_01

To resolve the issue, have your license administrator try the following:

  1. Log into the SSC at https://solution.solibri.com.
  2. Select the License Assignment tab.
  3. Leave the Product radio button marked, and select Solibri Model Checker.
  4. In the version list, select 9.8 and click Refresh.
  5. Mark the checkbox for the users that will be running version 9.8 of SMC.
  6. Click Save Changes.

ISSUE_2017_08_TT_35_02

 

You should then be able to download and run SMC v9.8.

ISSUE_2017_08_TT_36_02

 

Advertisements
Solibri Model Checker v9.8 not Available in the Products view

License Error: Associated Version Number (9.7) is Smaller Than Required Version Number (9.8)

If you try registering Solibri Model Checker (SMC) v9.8 and find the following error, it is due to only having a version 9.7 license assigned but not the required 9.8 license:

ISSUE_2017_08_TT_35_01

To resolve the issue:

  1. Log into https://solution.solibri.com as an admin user.
  2. Select the License Assignment tab.
  3. Leave the Product radio button marked, and select Solibri Model Checker.
  4. In the version list, select 9.8 and click Refresh.
  5. Mark the checkbox for the users that will be running version 9.8 of SMC.
  6. Click Save Changes.

ISSUE_2017_08_TT_35_02

Those users should then be able to run version 9.8 of SMC.

The info column lists the versions of SMC licenses that are assigned to a user.  Above, you see that the user john.lipp@solibri.com is only assigned version 9.7, which explains why this user receives the error message.  Also, note jd.sherrill@solibri.com has 9.7 and 9.8 licenses assigned and some users have only a 9.8 license assigned.  Since version 9.8 is the latest version, users having only a 9.8 license are still able to run version 9.7 and earlier of SMC regardless of not having those license versions assigned.

 

License Error: Associated Version Number (9.7) is Smaller Than Required Version Number (9.8)

Transferring your License to Another Machine

Solibri Model Checker makes it easy to transfer a license between your computers.  All that is required is to provide your Solibri Solution Center (SSC) username and password on the other machine when you start SMC. The SSC will register that new machine and unregister the old one.

Welcome to Solibri Model Checker Dialog

However, you are only able to register/run SMC on one computer at a time using your SSC username.  So if you close SMC on your office computer, you should be able to open SMC on your home computer and vice versa. If SMC is already open on another machine, or if you have borrowed a license, you will receive the following error when attempting to open SMC on another computer until SMC is closed or the borrowed license is returned respectively:

Information on borrowing and returning licenses can be found article Borrowing Licenses.

If you wish to run SMC on two machines concurrently, you will need to create two usernames in the SSC, assign licenses to both usernames and register those user names on each computer.  It is important to note that this will reduce your companies available floating licenses by two while both machines have SMC open.  Information on creating users and assigning licenses can be found in the article How to Easily and Efficiently Manage Your SMC Users and Licenses

Transferring your License to Another Machine

LICENSE ERROR: ASSOCIATED VERSION NUMBER (9.6) IS SMALLER THAN REQUIRED VERSION NUMBER (9.7)

If you try registering Solibri Model Checker (SMC) v9.7, and find the following error, it is due to only having a version 9.6 license assigned but not the required 9.7 license:

01

To resolve the issue:

  1. Log into https://solution.solibri.com as an admin user.
  2. Select the License Assignment tab.
  3. Leave the Product radio button marked, and select Solibri Model Checker.
  4. In the version list, select 9.7 and click Refresh.
  5. Mark the checkbox for the users that will be running version 9.7 of SMC.
  6. Click Assign.

Those users should then be able to run version 9.7 of SMC.

The info column lists the versions of SMC licenses that are assigned to a user.  Below, you see that the user john.lipp@solibri.com is only assigned version 9.6, which explains why this user receives the error message.  Also, note some users have both 9.6 and 9.5 licenses assigned and some users have only a 9.6 license assigned.  Since version 9.7 is the latest version, users having only a 9.7 license are still able to run version 9.6, 9.5 and 9.1 of SMC regardless of not having those license versions assigned.

02

You can also quickly upgrade the versions of assigned licenses by clicking the Upgrade button. Upon clicking this button a dialog opens as seen below:

03

After upgrading all 9.6 licenses to version 9.7, all users that had version 9.6 or both 9.6, 9.5 assigned are now assigned version 9.7 licenses:

04

LICENSE ERROR: ASSOCIATED VERSION NUMBER (9.6) IS SMALLER THAN REQUIRED VERSION NUMBER (9.7)

Understanding and Maximizing the Solibri Solution Center (SSC)

1. What is the Solibri Solution Center (SSC)?

The Solibri Solution Center has two main components:

First, it is an online portal and repository for BIM Content. This includes Solibri-created resources such as software downloads, extensions (such as the COBie platform and regional resources or rulesets for ADA accessibility checking) and documentation, as well as content created by third party developers.

Second, it is an administrative portal for managing licenses, access, and usage.

2. When do you need to access the SSC?

In order to install Solibri Model Checker, you will first need to download the installer from the Solution Center (SSC).  Any additional functionality or extensions that you may wish to load on your platform will then need to be downloaded as well.  If you are an administrator of your companies licensing, you will also need to use the SSC to assign and check license status.

3. How do you access the SSC?

As an SMC user, there are two ways to login and access resources.

  • You can login at solution.solibri.com through a web browser,
  • You can select the Solution Center Option on the File tab inside SMC.  If you login via the button in SMC, the only items you will see are extensions that have been approved for your access.

For additional resources such as documentation or to download the SMC installer, you will need to access the SSC via the website.

ISSUE_2016_03_TT_05_01

4. How do you use and navigate the SSC?

As a user, the main functions of the SSC will be to request download permissions for any extensions you would like and then download and install those extensions once an administrator grants permission.

To see the full list of resources available to request, you will need to login to the SSC via your web browser.

In the SSC, select the “Product” drop-down and choose if you would like to look at Extensions, the Product (SMC installers), or Documentation.  Documentation is available for download immediately.  Extensions and Product installers are listed with a “Wish” button to request permission to download from an administrator.

ISSUE_2016_03_TT_05_02

Once the “Wish” button is selected, the button will change to ““Remove Wish.”  The request has been made, and the administrator can now grant the wish via the Administrator Panel.

ISSUE_2016_03_TT_05_03

Once the Administrator grants the wish via the Administrative panel, the next time you log in to the SSC you will see the download/extension listed as “Available.”  This indicates the extension is ready for you to download from within SMC.

ISSUE_2016_03_TT_05_04

Open SMC, select the “Solution Center” button and the requested extension is listed as available for install.

Understanding and Maximizing the Solibri Solution Center (SSC)

HOW TO EASILY AND EFFICIENTLY MANAGE YOUR SMC USERS AND LICENSES

As the Account Administrator, you will need to be comfortable when it comes to managing and monitoring your Solibri Model Checker (SMC) licenses. You will also want to make sure your people have access when needed. This article will give you a quick overview of how you can accomplish these tasks.

Introduction – How to Get to the Solibri License Manager

In order to begin administering user licenses, you will first need to login to the Solibri Solution Center (SSC).  As an administrator, you will go to solution.solibri.com and enter the username and password provided via your software purchase paperwork.  Once logged into the SSC, you will start on the Administrative panel where you can begin to manage users and license usage.

1. Creating new users and bringing existing users into your company account

One of the more common tasks is to add users to your company account. This will include users that are new to SMC, as well as users who may have used SMC in a trial environment, but now need to have access to an SMC license from the company account.

There are two ways to add new users:

  1. One by one, with an individual email address
  2. As a group, with the help of an Excel sheet (provided by Solibri)

To create users, begin on the Users tab in the Admin Panel:

ISSUE_2016_03_TT_06_01

At the bottom of the page you will see an Add button. By clicking it you can add one user at a time.

ISSUE_2016_03_TT_06_02

The Add user dialog box will appear.

 ISSUE_2016_03_TT_06_03

By default, the user has a User role. If you want, you can give the user an Admin or a Buyer role. In case you have created multiple license pools (covered later in this article), select the correct pool for the user from the Select User Pool drop-down menu.  Each user can belong to only one license pool at a time.

A country is set for each user. By default, it is the country selected when registering the company. You can also choose another country from the drop-down menu.

Once you select ‘Save’, the user will receive an email containing a link to set his/her personal password. Once they have set their password, they can log in to the SSC. Depending on their role, they will have access only to the Products view or also to the Admin view. (They will only have the ADMIN View if you have checked the Admin box when you added them as a User.)

NOTE: If the user has already registered their email address (the user has registered as a trial user or the user belongs to another account), you will receive a pop-up notification (see below).

ISSUE_2016_03_TT_06_04

Upon selecting YES, the user will be sent an email asking for their confirmation to be added to the company account.

ISSUE_2016_03_TT_06_05

If you would prefer to import a listing of users, you have the option to upload this list via an excel spreadsheet (provided by Solibri).

In this case, instead of selecting the ‘Add’ option as your initial step, Choose ‘Download user Excel Template’ to download the template to your computer.

ISSUE_2016_03_TT_06_06

The Template will list the required fields for the new users.

ISSUE_2016_03_TT_06_07

Populate the spreadsheet as indicated above, then choose the ‘Upload’ option at the bottom of the Users Tab in the Administrative panel.

2) Managing licenses and creating license pools

The licenses in SMC can be distributed in a number of ways.  If your company account has multiple licenses, it might be best to organize the licenses into license pools and place individual users into different pools depending on their project need or job function.  For example, you may have a pool for “Project XYZ” as well as another pool for “Training Licenses.”  Adding these pools is relatively straightforward.

To manage licenses, go to the User Pool Management tab. You can create new license pools by clicking Add Pool. Give a name to the pool, then click Add.

ISSUE_2016_03_TT_06_08

Once you have added a license pool, you can add users to it on the Users tab.  Select the user you want to add by clicking the row and then by clicking Edit. Select the new license pool from the Select User Pool drop-down menu. Save changes by clicking Save.

ISSUE_2016_03_TT_06_09

3) Granting user download requests

If a user logs into the SSC and wants to download the software or an extension, they must first be granted the permission to download by an administrator.  Typically, a user will log in and request to download an item (i.e., create a ‘wish’).

Once this has been done, the request will appear as a ‘Wish’ for the administrator to grant.

To grant wishes of users, go to the License Assignment tab, choose the product or extension that the wish is related to, and select ‘Refresh.’

ISSUE_2016_03_TT_06_10

The users will appear in the table, and there will be a note next to their username stating that a wish has been requested.  Select the check-box next to their name, and select ‘Assign’.  Clicking the Refresh button again will reflect that the user now has access to the download or extension.  For Products, the user  can now login to the SSC within their browser to download and install.  For extensions, the SMC user can download and install by clicking File > Solution Center within the SMC application.

4) Monitoring SMC license usage

Once users are up and running with Solibri Model Checker, their usage can be monitored by the Administrator in the SSC. This gives you the ability to determine if you have enough licenses to meet the needs of your internal users, or if it might make sense to increase (or decrease) the number of licenses in a particular pool. There are two options for monitoring licenses.

Peak Report

This report is used to review and analyze the daily peak usage. You can select all pools or individual pools. If you select individual pools, each pool is shown on its own row.

The data is sorted according to date. The data can be resorted by clicking the column header.

ISSUE_2016_03_TT_06_11

Usage Per User Report

This report contains usage information for individual users for a selected time period. You can select all pools or individual pools. The data is sorted according to username.  Select the Time Period you would like to review, choose if you would like all or individual pools, and then select ‘Report’.

ISSUE_2016_03_TT_06_12

HOW TO EASILY AND EFFICIENTLY MANAGE YOUR SMC USERS AND LICENSES

License Error: Associated version number (9.5) is smaller than required version number (9.6)

If you try registering Solibri Model Checker (SMC) v9.6, and find the following error, it is due to only having a version 9.5 license assigned but not the required 9.6 license:

License Error: Version number (9.5) is smaller than required version number (9.6)
License Error: Version number (9.5) is smaller than required version number (9.6)

To resolve the issue:

  1. Log into https://solution.solibri.com as an admin user.
  2. Select the License Assignment tab.
  3. Leave the Product radio button marked, and select Solibri Model Checker.
  4. In the version list, select 9.6 and click Refresh.
  5. Mark the checkbox for the users that will be running version 9.6 of SMC.
  6. Click Assign.

Those users should then be able to run version 9.6 of SMC.

The info column lists the versions of SMC licenses that are assigned to a user.  Below, you see that the user john.lipp@solibri.com is only assigned version 9.5, which explains why this user receives the error message.  Also note some users have both 9.5 and 9.6 licenses assigned and some users have only a 9.6 license assigned.  Since version 9.6 is the latest version, users having only a 9.6 license are still able to run version 9.5 and 9.1 of SMC regardless of not having those license versions assigned.

License Assignment
License Assignment for version 9.6

You can also quickly upgrade the versions of assigned licenses by clicking the Upgrade button. Upon clicking this button a dialog opens as seen below:

Upgrading version 9.5 licenses to version 9.6
Upgrading version 9.5 licenses to version 9.6

After upgrading all 9.5 licenses to version 9.6, all users that had version 9.5 or both 9.6, 9.5 assigned are now assigned version 9.6 licenses:

All version 9.5 licenses upgraded to version 9.6.
All version 9.5 licenses upgraded to version 9.6.
License Error: Associated version number (9.5) is smaller than required version number (9.6)